与专家合作

在接受提案后，您可以在专家市场内外与专家合作。

本页相关主题

• 沟通
• 允许专家访问您的商店
• 反馈给专家
• 后续步骤

沟通

您应该在专家市场的新闻中保留所有与专家的对话。这更容易回顾和讨论，并保存所有与工作或可接受的提案相关的信息。如果您需要使用其他平台与专家交谈，您应该在专家市场上发布对话摘要，以跟踪对话。

注意

如果你与专家有争议，你在专家市场上的对话是解决这个问题的唯一依据。

允许专家访问您的商店

如果专家需要访问你的商店，请使用他们的合作账户。这样，你就可以控制专家访问你 Shopify 后台的哪些部分。另外，合作者账户不会占用你店的员工限额。

反馈给专家

在定义工作范围并接受提案后，您应继续询问更新并向专家提供反馈。这可以确保双方就工作细节达成共识，防止误解。

后续步骤

在专家完成您的商店工作后，您可以将工作标记为完成并支付专家的发票。

如果您对专家完成的工作不满意，请参考处理争议。

Shopify商户官网原文详情：

Working with experts

After you accept a proposal, you can work with the expert both inside and outside of the Experts Marketplace.

On this page

• Communications
• Giving experts access to your store
• Providing feedback to experts
• Next steps

Communications

You should keep all conversations with experts within your messages in the Experts Marketplace. This makes it easier to refer back to discussions and saves all information related to your job or accepted proposal in one place. If you need to talk to an expert using another platform, then you should post a summary of the conversation in the Experts Marketplace so that it’s tracked.

Caution

If you have a dispute with an expert, then the conversations you have within the Experts Marketplace are the only source used to resolve the issue.

Giving experts access to your store

If an expert needs to access your store, then ask them to use a collaborator account. This lets you control which sections of your Shopify admin that the expert can access. Also, collaborator accounts don’t count towards your store’s staff limit.

Providing feedback to experts

After you define the job scope and accept a proposal, you should continue to ask the expert for updates and provide feedback. This makes sure that both of you agree on job details and prevents misunderstandings.

Next steps

After the expert finishes work on your store, you can mark the job as complete and pay the expert’s invoice.

If you’re not satisfied with the work the expert has done, then refer to Handling disputes.